The Android phones are awesome. Their features and design have surprised many users; but have you had Wi-Fi connectivity issues on your Android phone or tablet? If you did, you’re not the only one because Android Wi-Fi issues are pretty common. For this reason, we have created a list of solutions that will help you solve Wi-Fi problems on your Android devices.
We will talk about tips, workarounds and solutions for “Android smartphones”: Samsung Galaxy, HTC, Nexus and LG and all variants. We will start with simple solutions and move on to complex because we try to solve the problem you might face.
1-Reset Your Android Device To Factory Settings
This is the last but most effective solution for Android does not connect to a Wi-Fi problem. When you reset a device to the factory settings, you reset it to the original state. This means that all data, including the applications you have downloaded, will be lost. Therefore, it is necessary to create a backup for your data before performing a factory reset. All Samsung Galaxy phones will allow you to back up data before a reset in the Phone Settings menu. You can either use the built in backup option, or choose to manually back up the data to a computer or use an application.
Once the backup is created, do the following:
- Go to Settings menu of your Android phone.
- Tap Backup and reset
- Press Reset factory data
- Tap Reset Phone
Your phone will take a while to reset to factory settings and it will restart. Once done, try to check if your problem is corrected after the factory reset done.
2-Wipe Partition Partition Of Your Android Phone
Many users have reported that their android smartphones is getting slower after updating the system. This issue can be resolved by clearing the phone’s cache partition, so that new cache files can be created for the phone. If you have encountered android wifi problem connected but no internet problem when you have updated your phone, you might find this solution useful. Once the cache partition is complete, new data is automatically created on the device.
How to Wipe Cache Partition on : LG G5 , HTC ONE M9 , Nexus ?
- Turn off the phone
- Press and hold the Volume Down and Home Key and turn on your phone by pressing the Power key.
- When you see the Android icon on your screen, release the Power key but continue holding the other two keys until you see a menu on your screen.
- Use the Volume Down button to highlight the option that says ‘Wipe Cache Partition’
- Press the power button to confirm your selection.
- After the procedure is complete, you will be back on the same menu.
- Use the Volume buttons to highlight the option.
- Restart the system now and your phone restarts and returns to normal mode.
- Connect to Wi-Fi and check if it works.
This solution was especially useful if Wi-Fi does not work after update or if it does not work because the system’s cache files were damaged.
3-Remove Cache and Data from Wi-Fi Direct
If your android phone can not connect to the WiFi network, one of the steps to solve the problem is to remove the cache and data from Wi-Fi Direct. This solution works for all Samsung devices until the latest Samsung Galaxy S7 and S7 Edge. Deleting this data will not cause any problems because the phone has automatically created new cache files if the old one has been deleted. However, you may lose all the passwords that can be saved. Make sure you know the network name and password of the network you usually connect to.
How to Remove Cache Data from Wi-Fi Direct to solve internet problems ?
- Go to your phone’s Settings menu
- Go to apps
- Tap Application Manager,the choose Wi-Fi Direct
- Tap Clear data and Press confirm
- Tap Clear cache and Press confirm
4-Update Your Modem Firmware
Some Android phone Wi-Fi issues do not really come from the phone, instead they come from the router that is used to connect to the wireless network. The router may be causing the problem and may require a firmware update for your problem to be resolved. Check if there are any current firmware updates for your router and update them. You may need to follow the steps of updating your router using a manual or you can get online help for your router.
Once you have updated your router, try again to connect your phone to the Wi-Fi network and check if Wi-Fi issues is resolved.
5-Wrong Date can affect your android Wi-Fi
Those who travel frequently between time zones may face problems with their Wi-Fi because the date and time of their Android smartphone play an important role. It must match the date and time on the router you are trying to connect to, otherwise you will not be able to connect to the internet.
Make sure your phone’s date and time reflect the date and time of your location. You can change the details by navigating to your phone’s Settings menu, and then touch Date & Time. Then you need to change the date and time in your current location, then try to connect to Wi-Fi.
6-Check The Settings Of Your Wireless Router
When my Android phone does not connect to Wi-Fi, I usually consider checking the settings of the wireless router , I also use, because I may have found them settings and I ended up blocking my phone from connecting to Wi-Fi. Make sure your phone is allowed to access Wi-Fi and that its Mac address is not blocked, otherwise you will not be able to connect to the wireless router.
7-Third party application is causing Wi-Fi issues
Some third-party applications may cause a conflict that does not allow Wi-Fi to work as you expected. Check if you have recently downloaded an app from the moment you started to deal with the problem. If you did, you must check if the application is updated. If it is updated and the problem may be caused by the app, uninstall or disable the app and try using the Wi-Fi again.
For those who complained that their Samsung devices Wi-Fi did not turn on, they took several troubleshooting steps before realizing it was a third party application that caused the problem. If you want to check if a third party application is causing the problem, turn on your phone in safe mode.
How to run safe mode on android ?
- Press and hold the power button
- Then press and hold Shut down
- You will be asked if you want to restart in safe mode
- Your device will start in safe mode
- Your home screen should have the words Safe Mode written at the bottom left of the screen.
Try using your android phone in safe mode and check if the Wi-Fi connection is working without problems. If this is the case, a third party can cause the problem. You can then restart your phone in the usual way to enter normal mode and check for updates for your applications. If all applications are updated but the problem continues, you may want to uninstall applications that you think that it might be causing the problem until your Wi-Fi is working properly.
8-Restart Your Modem
If all the devices connected to the modem do not work, it is advisable to restart your modem. To do this, you must follow the manual provided with the modem. Depending on the model and type of modem you use, you will have to follow different steps. Restarting the modem resolves problems with the Wi-Fi connection caused by problems in the modem.
If you notice that the restart of the modem has not solved the problem, check if you can connect to the network and use Wi-Fi from another device using the same modem . If all other devices are able to connect and use the connection without problems, you can continue to resolve your phone.
On the other hand, if none of the devices can connect, you will need to troubleshoot your modem. For this you can call the modem manufacturers or follow the instructions mentioned in the manual supplied with the modem.
9-Keep Wi-Fi On During Sleep
If your device continues to drop the Wi-Fi connection, it’s a good idea to check the Wi-Fi settings. One of our readers complained, “My Samsung Galaxy S5 is still losing the connection” is what solved the problem:
- Remove the notification shadow and tap the gear icon to access your phone settings
- Search for Wi-Fi and tap on it.
Note:Depending on the Samsung Galaxy phone or the version you are using, you can see different options.
- Tap the top three points on the right or the word “Plus”
- look for Advanced in the drop down menu and press it
- You will notice that “Keep Wi-Fi in Sleep”
- Choose Alwaysto make sure your Wi-Fi stays connected at all times.
This can help you resolve the internet connectivity problems when Wi-Fi eventually disconnects because your phone went into sleep mode. It is useful for many Android users who did not realize that their sleep mode settings were working with their Wi-Fi connection.
10-Operating System Update
Operating systems need to be updated regularly. Your Android phone will work best when your phone’s software will be updated in a timely manner. Your phone’s Wi-Fi may not work due to a bug in the software. When a company experiences a bug, it posts fixes in the updates.
Check your android system update
- Go to Settings
- Tap About device
- Tap Check for Updates or Download Updates Manually.
Depending on the phone you use, you may find different options, but you should look for the option to check for updates on your phone to make sure your phone uses the latest software.
11-Restart Your Phone
Restarting your phone can help you solve some of your phone’s Wi-Fi issues. Press and hold the Power button until you see the Power menu, and then press Restart. In a few seconds, your phone should be back. Allow Wi-Fi and check if it works as expected.
Smart Network Switch
Some Samsung phones come with the Smart Network Switch, which means that if the Wi-Fi connection is unstable, your phone will automatically switch to mobile data and use the mobile data connection. While it’s easy to forget about Wi-Fi issues, if you do not want to use your mobile data connection, turn it off. We have found it to be a useful solution.
- Touch the Wi-Fi icon to access the Wi-Fi Settings menu
- Tap More at the top right of the phone
- A new box will appear on the screen with details about Smart Network Switch
- Press Off to stop using the Smart Network Switch.
Do you connect to the right network?
Most often, you may notice multiple networks with similar names. Make sure to connect to the correct network or you will not be able to connect.
One useful way to solve Wi-Fi connection problems, especially when you can not connect to a network, is to remove all networks so that your phone’s Wi-Fi starts. But before deciding to proceed, make sure you have all the details you need to reconnect to your Wi-Fi network. This includes the network name and password needed to connect to the network.
- Go to your phone’s Settings menu
- Tap Sign In
- Find Wi-Fi and tap on it
- All Wi-Fi networks that you have added to your phone will be listed here. Tap each of the network names and tap Forget.
- Networks are removed, you must add the network you want to connect to by entering Settings and tapping Wi-Fi and then Wi-Fi. Here you will find the network you want to connect to, press it, enter the password and you can login.
12-Energy Saving Mode
The power saving mode is designed to help your battery consume less power. Since Wi-Fi is known to drain the battery quickly, when you turn on the power saving mode, it usually disconnects your Wi-Fi. Make sure the power saving mode is off. You can access the power saving mode from the Settings menu of your android phone.
Many users have reported a problem that the Samsung Galaxy does not connect to Wi-Fi disabled, saying it was a bad connection. It was found that when the phone returned from sleep mode, the power saving mode hindered Wi-Fi and this interrupted the connection. The problem was in the software so users had to make sure the power saving mode was off if they wanted to use a stable Wi-Fi connection.
Check if the power saving mode is causing a conflict in your phone so that you can fix the Wi-Fi problem on your Samsung Galaxy device or any other Android device.